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Our Services

Full commitment all along the value chain

Our mission: your course

To date, every product under sea chefs´ management has achieved the best possible positioning in its market segment.

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sea chefs is excellently positioned to compete in the "Cruise services worldwide" market segment . That covers almost the entire range of relevant business areas:

Hotel Management

Efficient, tailor-made solutions and total support for the specific needs of each product

  • Concept development & implementation of agreed standards
  • Quality management
  • Housekeeping & laundry
  • Training & development
  • Management for events on board
  • Hygiene management according to USPH, UKPH, and HACCP and EU SHIPSAN Act

Catering Management

Cuisine instead of catering - food quality determines guest satisfaction

  • F&B management
  • Market and trend analyses
  • Menu design and implementation of agreed standards
  • Process optimisation
  • Standardised result and cost orientation
  • Sustainability (e.g. minimising waste of any kind)
  • Outbreak management & control

Recruitment & Crewing

sea chefs - The Journey.

  • HR development
  • Recruitment & crewing 
  • Pool of candidates
  • Bilateral administration & payroll (ashore/on board)
  • Training & development
  • Virtual and physical trainings
  • Apprenticeship on board (Trainee Galley)
  • Integrated career model & individual career planning
  • Employee retention (e.g. crew survey, work-life-balance)

Supply & Logistics

Vast experience with worldwide supply by air, sea and land

  • Purchase of all products needed on board
  • Planning and initial equipping
  • Long-term relationships with local suppliers around the globe
  • Efficient transport management
  • Competitive purchasing volume 
  • Supplier management
  • Quality management
  • Sustainability as a guiding principle

SPA MANAGEMENT

Conceptualisation, planning and control of
spa operations

  • Concept development
  • Budgetplan and profitability control
  • Process optimisation incl. implementation of agreed standards
  • Negotiation of cooperation agreements
  • Implementation and workflow control of spa & fitness programme
  • Trend scouting: innovation and business care
  • Guest and employee satisfaction
  • Close cooperation with architects for newbuilds and planning

ADMINISTRATIVE MANAGEMENT

Reducing our customers’ workload

  • Property management system
  • Human resources management
  • Supply & logistics
  • Staffing & payroll
  • Accounting & controlling
  • Guest payment / credit card handling
  • Insurance- & risk control
  • Ship clearance
  • Logistics and organisation of warehousing

Newbuildings & Conversion support

Target-oriented development of existing products up to support in planning a newbuilding

  • Accompanying and implementing customer’s wish from A to Z
  • Advice on construction and yard specifications and concepts
  • Product development
  • Pre-planning & road map from project start to opening
  • Bid handling, order process, logistical implementation inclusive of shipyard
  • Organisation of product training
  • Follow-up, documentation and management of warranty defects
  • Successful introduction into the market

COVID-19 & OUTBREAK SUPPORT

Development and implementation of the highest hygiene and prevention measures

  • Multi-certified agreed outbreak management and response plan
  • Adjustments based on current regulations
  • Training of all crew in COVID-19 and gastro prevention, mitigation and response activities
  • Thorough cleaning and disinfection protocols
  • Processes, training and tests for crew who join up later

Contact Request

We guarantee unforgettable memories for your guests and the target-oriented development of existing products in daily operations, and we will also support you with your new-builds and conversions.

How can we assist you?
We look forward to your enquiry.

 

 

Product diversity

Successful international partnerships in all segments of the cruise industry:

  • Ocean-going vessels
  • Expeditions cruises
  • River cruise vessels

Managing more than 70 vessels around the globe.

We are sea chefs

We are an internationally experienced service provider in the areas of hotel, catering and crew management on board cruise ships and one of the world's leading partners of shipping companies and tour operators in the cruise industry. 

We love the sea and are committed to make your guests feel the same way.