Kreuzfahrt-Crew mit Mundnasenschutz kümmert sich um die Einhaltung des Hygiene-Konzeptes

For our World. Class. Team. - With our World. Class. Team.

Hygiene and Security on board

Our course: Your safety

It is a top priority for sea chefs to provide our crew with the best possible protection at all times. To ensure the safety and health of our guests and crew, we have worked out a comprehensive hygiene and prevention concept for all our fleets together with the respective cruise lines.

Basic Measures

A well-developed hygiene and prevention concept is the basis for a functioning travel.
Overarching we speak of minimum standards regarding:

Medical requirements & quarantine precautions
Health checks & distance rules
Hygiene & disinfection strategies
Development & training of new service components and procedures
Partly working with and wearing PSA masks

Each ship also has its own "Outbreak Plan". This takes effect immediately if an infection is detected on board. Crew members are trained to take appropriate action in the event of an outbreak. These plans have been approved and accepted by the US Department of Health “Centers for Disease Control and Prevention” (CDC) among others, in order to contain an outbreak (such as Noro or Corona viruses) on board.

Housekeeping desifiziert Kontaktflächen an der Balkontür einer Suite

Additional hygiene measures for crew and guests

COVID-19 tests for guests and crew before departure or embarkation and also during the voyage
Fever measurement of guests and crew
Information and instructions on COVID-19 plan incl. procedures on board
Hand wash basins and disinfectants in all galleys and public washrooms
Observance of distance and hygiene rules in guest and crew areas
Compliance with (soft-)quarantine guidelines after boarding
Continuous disinfection of all areas of the ship

Vaccination status

All crew members must be fully vaccinated and boosted, or ready to be boosted on board. The last dose of the primary vaccination should have been administered no more than 6 months ago. Boosts are valid indefinitely.
The following vaccines are accepted: Pfizer/Biontech, Moderna, Johnson & Johnson, Astra Zeneca/Covishield. Sinopharm, Sinovac and Sputnik V are also accepted as long as the crew member is willing to get boosted on board.
In the case of full recovery, proof of the disease is required. In order to develop full protection, at least 1 additional vaccination dose is required before entry. However, some countries insist on 2 vaccinations.
People who have contracted COVID-19 despite full vaccination (vaccination breakthrough) are also considered to have been boosted if the recovery is at least 14 days and a maximum of 6 months ago. If there are more than 6 months between the start of the trip and recovery, the proof of recovery is no longer sufficient and a further booster vaccination is required.

The following vaccination certificates are accepted:

EUDCC (Digital EU Covid Certificate)
International Yellow Vaccination Booklet (must include full name, date(s) of vaccination(s), vaccine name, vaccine batch number, stamp of vaccination center/doctor/authority, signature)

Safety of our crew

The health and well-being of our crew members is very important to us - we take our duty of care, including all precautions and education, very seriously. Infection prevention is in the DNA of the cruise industry, which is why we have long lived up to the highest standards of protection, information and proper hygienic behaviour.

Arrival & departure of the crew

Arrival will be by train or plane - sea chefs will organise suitable means of transport to reduce contact with other persons
Wearing a face mask (as well as gloves etc.) during arrival and departure and observing the distance regulations
Following the usual precautionary measures (including washing hands, using hand sanitizer, not touching the face, etc.)

Crew embarkation

Each crew member will receive a health questionnaire which must be completed truthfully before embarkation
Before boarding the ship, the temperature will be measured. If the temperature is too high, appropriate measures will be taken
Training of the crew in the use of personal protective equipment and hygiene

What should I do if I test positive when I arrive at the airport?

Please note the emergency number in the sea chefs travel and ascent documents! If the test is positive, the contract is not generally void, but the promotion is only pushed back until recovery. (TUI Cruises, as of April 2022)

What happens if the voyages are canceled during my assignment on board and the ship is downgraded?

We react to all situations in such a way that you can stay safe and healthy at all times. The solutions can be individual and in this case you would be fully informed by your management on board.

What happens to the crew on board in the event of a corona outbreak?

There are special contingency plans for such situations. As a rule, infected guests and crew members are isolated and quarantined either on board or ashore. Doctors and specially trained staff take care of affected employees. (TUI Cruises, as of April 2022)

Is it possible for the crew to go ashore during the current Corona situation?

Currently, our crew can go ashore individually in most ports. Due to the pandemic, this can change from one day to the next, which you have to be prepared for.

Can we get the booster vaccination on board?

At this point, the crew who are not yet vaccinated can be vaccinated against COVID-19. Currently, only the 1st and 2nd vaccination dose of the basic immunization can be carried out for those crew members who do not have the opportunity to be vaccinated with an EU-approved vaccine in their home country. With regular deliveries of the vaccine "Spikevax" (Morderna) to all ships, you also have the option of being boosted on board. (TUI Cruises, as of April 2022)