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It is a top priority for sea chefs to provide our crew with the best possible protection at all times. To ensure the safety and health of our guests and crew, we have worked out a comprehensive hygiene and prevention concept for all our fleets together with the respective cruise lines.
A well-developed hygiene and prevention concept is the basis for a functioning travel.
Overarching we speak of minimum standards regarding:
Each ship also has its own "Outbreak Plan". This takes effect immediately if an infection is detected on board. Crew members are trained to take appropriate action in the event of an outbreak. These plans have been approved and accepted by the US Department of Health “Centers for Disease Control and Prevention” (CDC) among others, in order to contain an outbreak (such as Noro or Corona viruses) on board.
The following vaccination certificates are accepted:
The health and well-being of our crew members is very important to us - we take our duty of care, including all precautions and education, very seriously. Infection prevention is in the DNA of the cruise industry, which is why we have long lived up to the highest standards of protection, information and proper hygienic behaviour.
What should I do if I test positive when I arrive at the airport?
Please note the emergency number in the sea chefs travel and ascent documents! If the test is positive, the contract is not generally void, but the promotion is only pushed back until recovery. (TUI Cruises, as of April 2022)
What happens if the voyages are canceled during my assignment on board and the ship is downgraded?
We react to all situations in such a way that you can stay safe and healthy at all times. The solutions can be individual and in this case you would be fully informed by your management on board.
What happens to the crew on board in the event of a corona outbreak?
There are special contingency plans for such situations. As a rule, infected guests and crew members are isolated and quarantined either on board or ashore. Doctors and specially trained staff take care of affected employees. (TUI Cruises, as of April 2022)
Is it possible for the crew to go ashore during the current Corona situation?
Currently, our crew can go ashore individually in most ports. Due to the pandemic, this can change from one day to the next, which you have to be prepared for.
Can we get the booster vaccination on board?
At this point, the crew who are not yet vaccinated can be vaccinated against COVID-19. Currently, only the 1st and 2nd vaccination dose of the basic immunization can be carried out for those crew members who do not have the opportunity to be vaccinated with an EU-approved vaccine in their home country. With regular deliveries of the vaccine "Spikevax" (Morderna) to all ships, you also have the option of being boosted on board. (TUI Cruises, as of April 2022)
Subject to change. As of July 2022