strong together

The Covid-19 virus hit the cruise industry extremely hard. There are no more passengers on the ships, ports on global scale are completely closed and do not accept calls of cruise ships anymore, enormous ship values generate no income and numerous human beings – our crew - are trapped aboard the ships and can’t get home as wished. And the restrictions are imposed by nearly all nations worldwide almost without any perspectives when, how and where normal life can be resumed, and ocean cruises may start again.
In such a situation it is the foremost task of sea chefs, as the employer of the crew, to find together with the shipowners the best ways how to tackle these circumstances. The answers are complicated and depend on various parameters. Small ships with a limited number of crew can more easily call ports, arrange repatriation of crew, and be manned again when the virus crisis is over. Hence, it can be an adequate way to completely repatriate crew home.
Bigger ships, however, are in the focus of port authorities because they might be assessed as risk for national ports with big numbers of crew coming from alien countries and ports. Disembarkation of many crew, especially when from 45 different nations, gets difficult, particularly in times when airports and borders are closed, and travelling is generally restricted. And, a restart of the cruise operations is difficult because sea chefs needs to find – and bring back aboard - the number of crew and required qualifications, what is the reason why the opening of a newbuilding takes normally weeks and months. Repatriation of all crew in case of big ships could therefore lead to the extension of the crisis for the specific shipowner.
 

The decisions for these complicated issues are taken case by case together with the shipowners, always with the target to minimize the impact of the crisis and to safeguard the jobs aboard of the ships long-term. By that sea chefs is always putting the crew in the focus of the decision-making and trying to realize the word that all crewmembers who have to finish their contracts now should return soon after the restart of the cruise operations.
 

Thank you & stay healthy yours Dr. Michael Knauer

To our fellow colleagues!
We hope you are all well and where ever you may call “home”, you are starting to feel the positive signs of recovery. You as our valued crew members as well as us, are so eager to get back on the Rivers, into the world and back onboard to provide best possible service and great experiences for our guests.

There are strong signs that German River Cruise Companies are showing more than interest in getting started again within national waters this summer. There will be a selected number of vessels to start with and it will give a good impression, what might follow within the next weeks. This will provide excellent learnings, as river cruise operating protocols continue to evolve and receive approval from the local governing authorities. We are looking forward to managing these new challenges with your support!
You, as our valued Crewmembers for the entire River Cruise fleet (41 vessels) which sea chefs caters for, are important to us, knowing so many of you have been growing with us and are jointly responsible for the success of the entire operation and the satisfaction of our clients and guests.
We sincerely thank you for your commitment in the past and your engagement and dedication in the near future!
We are so looking forward to starting again as soon as possible with you “in the boat”!

Thank you for being out there, ready to start again!
Cordially, yours sea chefs
 

Liebe KollegInnen, wir hoffen, dass Ihr alle wohl auf seid und wo auch immer in der Welt euer Zuhause ist, die positiven Anzeichen der Erholung von dieser besonderen Situation zu spüren sind.
Ihr als unsere geschätzte Crew und auch wir sind mehr als bereit auf die Flüsse zurückzukehren, um unseren Gästen den bestmöglichen Service und eine schöne Zeit an Bord zu bereiten.

Es gibt starke Anzeichen, dass Deutsche Flusskreuzfahrt-Veranstalter, mehr als nur Interesse an einem Neustart in diesem Sommer auf nationalen Gewässern zeigen.  Es wird mit einer ausgewählten Anzahl von Schiffen gestartet werden und im Folgenden wird sich eine weitere Entwicklung zeigen.
Dies wird hervorragende Erkenntnisse liefern, da sich die Betriebsprotokolle für Flusskreuzfahrten weiterentwickeln und von den örtlichen Behörden genehmigt werden. Wir freuen uns darauf, diese neuen Herausforderungen mit Eurer Unterstützung zu meistern. Ihr, als unsere wertvollen Crew Mitglieder für die gesamte Flusskreuzfahrt Flotte unserer verschiedenen Klienten (41 Schiffe), seid wichtig für uns, so viele von Euch sind mit uns gewachsen und ohne Frage mitverantwortlich für den Erfolg der gesamten Operation und der besonderen Zufriedenheit unserer Auftraggeber und deren Gäste.

Wir möchten aufrichtig unseren Dank aussprechen, sowohl für das Engagement in der Vergangenheit, wie auch in der nahen Zukunft.
Wir alle schauen mit Spannung auf den Neustart, so bald wie möglich, mit Euch „im Boot“!

Schön, dass Ihr da seid, bereit einzusteigen! #KeepUpTheSpirit
Eurer sea chefs Team

“The day you plant the seed is not the day you eat the fruit “– Fabienne Fredrickson
 

"I love how it expresses the need for patience, continued hope and resiliency in order to stay positive and look into the future.
As 2020 continues to evolve in many unexpected directions especially for the cruise industry, we continue to learn and adapt to new conceptions for our guests, to make them feel safe and sound onboard our vessels sailing on the Rivers, even throughout these special times, as well as strengthen the new concept by our experience.
It is heartwarming how appreciative our guests are, sailing with us, and we plant and nurture our seeds for future successful river cruise seasons.
Even if so many of you can't be back yet, we are so very impressed by the many good wishes from our waiting crew to the already traveling crew!
These positive wishes, messages and signs make our industry very special!
Stay healthy, stay positive
and #KeepUpTheSpirit until we all meet again!"

Antje Suckow - Hotel Operations Manager River AmaWaterways
03. September 2020

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To our fellow colleagues!
We hope you are all well and where ever you may call “home”, you are starting to feel the positive signs of recovery. You as our valued crew members as well as us, are so eager to get back on the Rivers, into the world and back onboard to provide best possible service and great experiences for our guests.

There are strong signs that German River Cruise Companies are showing more than interest in getting started again within national waters this summer. There will be a selected number of vessels to start with and it will give a good impression, what might follow within the next weeks. This will provide excellent learnings, as river cruise operating protocols continue to evolve and receive approval from the local governing authorities. We are looking forward to managing these new challenges with your support!
You, as our valued Crewmembers for the entire River Cruise fleet (41 vessels) which sea chefs caters for, are important to us, knowing so many of you have been growing with us and are jointly responsible for the success of the entire operation and the satisfaction of our clients and guests.
We sincerely thank you for your commitment in the past and your engagement and dedication in the near future!
We are so looking forward to starting again as soon as possible with you “in the boat”!

Thank you for being out there, ready to start again!
Cordially, yours sea chefs
 

Liebe KollegInnen, wir hoffen, dass Ihr alle wohl auf seid und wo auch immer in der Welt euer Zuhause ist, die positiven Anzeichen der Erholung von dieser besonderen Situation zu spüren sind.
Ihr als unsere geschätzte Crew und auch wir sind mehr als bereit auf die Flüsse zurückzukehren, um unseren Gästen den bestmöglichen Service und eine schöne Zeit an Bord zu bereiten.

Es gibt starke Anzeichen, dass Deutsche Flusskreuzfahrt-Veranstalter, mehr als nur Interesse an einem Neustart in diesem Sommer auf nationalen Gewässern zeigen.  Es wird mit einer ausgewählten Anzahl von Schiffen gestartet werden und im Folgenden wird sich eine weitere Entwicklung zeigen.
Dies wird hervorragende Erkenntnisse liefern, da sich die Betriebsprotokolle für Flusskreuzfahrten weiterentwickeln und von den örtlichen Behörden genehmigt werden. Wir freuen uns darauf, diese neuen Herausforderungen mit Eurer Unterstützung zu meistern. Ihr, als unsere wertvollen Crew Mitglieder für die gesamte Flusskreuzfahrt Flotte unserer verschiedenen Klienten (41 Schiffe), seid wichtig für uns, so viele von Euch sind mit uns gewachsen und ohne Frage mitverantwortlich für den Erfolg der gesamten Operation und der besonderen Zufriedenheit unserer Auftraggeber und deren Gäste.

Wir möchten aufrichtig unseren Dank aussprechen, sowohl für das Engagement in der Vergangenheit, wie auch in der nahen Zukunft.
Wir alle schauen mit Spannung auf den Neustart, so bald wie möglich, mit Euch „im Boot“!

Schön, dass Ihr da seid, bereit einzusteigen! #KeepUpTheSpirit
Eurer sea chefs Team

28 May 2020